Privacy Policy

At GreenBite Foods ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (greenbite.com) and use our services, including our B2B wholesale platform.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us.

• Personal Identification Information: Name, email address, phone number, business name, and shipping/billing addresses.
• Payment Information: We do not store your full credit card details. Payment transactions are processed through secure third-party payment gateways like Razorpay.
• Account Credentials: Log-in details and passwords for your business account.
• Communications: Records of your correspondence with us, including via WhatsApp Business or email.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Processing and fulfilling your wholesale orders and managing shipments.
• Communicating with you about your account, orders, and our products.
• Sending you invoices, order confirmations, and administrative updates.
• Providing customer support via channels like WhatsApp Business.
• Improving our website, products, and services based on your feedback and usage patterns.
• Complying with legal obligations and enforcing our terms of service.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

We may share your information with third parties in the following situations:

• Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., payment processing via Razorpay, logistics partners for delivery, email delivery services).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

4. Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Third-Party Websites

Our website may contain links to other websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to rectification (to correct accurate information).
• The right to object to our processing of your personal data.
• The right to withdraw consent.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@greenbite.com
• By visiting the Contact Us page on our website.